Phantom Shoppers, LLC is a hospitality-consulting group dedicated to providing accurate and real-time business intelligence information for the service industry worldwide. It is our desire to be the ultimate resource for those who wish to push the envelope of the service industry. Through the use of experienced mystery shoppers in conjunction with our fully interactive web site, our clients receive access to an ever-expanding wealth of knowledge about their own businesses that would have otherwise remained hidden. Everyday customers also have access to customer feedback surveys to add to this knowledge base. We strive to provide accurate comprehensive reports and rapid turnaround of this data. Our fully interactive website allows the user to manipulate the information in any manner they choose. Whether it is to compare performance corporate-wide, to evaluate individual manager performance, or even to determine bonus distribution - our database will bend over backwards to give our clients the information they need. All this is not without a personal touch, however. By constantly interacting with upper management, we create and maintain the perfect "template" through which the mystery shoppers and customers will evaluate their products and services. This relationship is the foundation by which Phantom Shoppers stands and is the core of our values.

		Brian D. Howard - Founder / CEO